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Terms and Conditions

Terms and Conditions

Deposit and final payment
A non-refundable, non-transferable deposit of $200 per person, per vacation, is required for us to reserve space for you. Your payment is not considered made until it is received by Cosmos, Globus and Globus family of brands. Final payment is due 45 days prior to commencement of services. If we do not receive final payment by this date, we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing. Bookings within 45 days to departure require full payment at time of confirmation of space.

Acceptance on the vacation is subject to presentation of the Traveler Certificate.

Cancellations and cancellation fees
If cancellation is received by Cosmos, Globus and Globus family of brands more than 45 days prior to commencement of services, the non-refundable deposit will be retained. For cancellations received within 45 days of commencement of services (65 days on vacations AJI/AJX CZ/CZE, CZG/CZGE, CZI/CZX, CZGI/CZGX henceforth known as "vacations with an overnight train or cruise"), the following per person cancellation fees apply:

45-22 days prior to commencement of services: 20% of total price
21-8 days prior to commencement of services: 30% of total price
7-1 days prior to commencement of services: 50% of total price
On departure day and later: 100% of total price
Higher cancellation fees apply for vacations with an overnight train or cruise:

65-47 days prior to commencement of services: 50% of total price
46 days or less prior to commencement of services: 100% of total price
Cancellation fees may also apply to any additional services, including accommodations, independently supplied services and optional excursions, reserved prior to, during and after the vacation.

Cosmos, Globus and Globus family of brands reserve the right to cancel or re-schedule any vacation departure. If cancellation is made prior to departure, the only responsibility of Cosmos, Globus and Globus family of brands will be to refund to the passenger the amount we have received for the reservation. We will try to re-book the same vacation with a different departure date, or a similar vacation. Cosmos, Globus and Globus family of brands cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Cosmos, Globus and Globus family of brands.

Travel Protection:
The above cancellation charges will be applied in all cases. We do urge you to take adequate travel protection, including cover against cancellation, as recommended by your travel agent.

Revision fees
A fee of $30 per transaction will be charged for any alteration or revision made to a reservation. Airlines penalties on vacations with internal air flights may also apply. A change to traveler name, vacation date or vacation itinerary within 45 days of commencement of services (65 days on vacations with an overnight train or cruise vacation) will be treated as a cancellation and new reservation; standard cancellation fees apply.

Participation
As you are traveling with a group of international travelers on vacations listed in the brochure or on the Web site, you are expected to conduct yourself in a manner that is not offensive to others or disruptive to the group and are expected to conduct yourself in a manner that is appropriate for group travel. For the benefit of everyone on your vacation, Cosmos, Globus and Globus family of brands reserve the right to accept or reject any person as a vacation participant, and to remove from the vacation any participant whose conduct is deemed incompatible with the interests of the other participants.

Travelers who need special assistance
You must report any disability requiring special attention to Cosmos, Globus and Globus family of brands at the time the reservation is made. Cosmos, Globus and Globus family of brands will make reasonable attempts to accommodate the special needs of disabled travelers, but is not responsible in the event it is unable to do so, nor is it responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Most transportation services, including the vacationing motorcoach, are not equipped with wheelchair ramps. We regret that we cannot provide individual assistance to a vacation participant for walking, dining, getting on and off motorcoaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travelers who need such assistance, and must assume total responsibility for the handicapped participant’s well-being.

Young travelers
Travelers who are less than 18 years old on the departure date must be accompanied by an adult. Children receive a 10% discount on the land price. We do not accept children who are less than eight years old. For special requirements regarding airline tickets for children, contact your airline directly.

Due to heightened security, many countries have adopted practices to prevent international abductions of children. If a child will be traveling with adults other than the parents or with only one parent, it is recommended that a notarized letter be written by the parents or non-traveling parent granting authorization to travel, including the dates of travel. We suggest that you also contact the appropriate consulate and airlines because they may have additional requirements.

Smoking
Smoking is not allowed on transportation that is exclusively provided by Cosmos, Globus and Globus family of brands.

Price Guarantee
All vacation prices are based on rates (including foreign exchange rates) known at the time of printing and expected to be in effect at the time of departure. Prices are subject to increase without notice if such rates change prior to departure. The current price will be confirmed at the time of the reservation. However, once Cosmos, Globus and Globus family of brands has received your deposit for any vacation departing in 2007, that land price is guaranteed, and any subsequent land cost increases are at our expense, not including surcharges and any government tax increases.

Vacation prices are per person, based on two persons sharing a room. Single room supplements and triple room reductions are listed where applicable.

Visas & Passports
A valid national passport is needed for all vacations and, as the various countries all have their own formalities, it is imperative that you check with your travel agent the visa requirements to enter the countries of the vacation you have chosen. Local consulates will also be in a position to give advice. You are responsible for obtaining and payment for all visas and entry documents, and for meeting all health and other requirements and any documents required by laws, regulations, orders and/or requirements of the countries to be visited. Multiple-entry visas are required for some vacations. All passengers traveling internationally are required to have a passport. Most countries require that the passport be valid for at least six (6) months beyond the conclusion of your trip.

Passengers are responsible for getting their own visa’s and must ensure that they can obtain these visas before entering into a booking commitment with us.

Accommodations
TThe accommodations listed in the brochure or on the Web site are intended to be used on all departures; however, if a change becomes necessary for any reason, the accommodations substituted will be equivalent in standard to those shown. Every effort is made to reserve only twin-bedded rooms. It may occasionally happen that an accommodation provides some double-bedded rooms instead. These rooms will be allocated to couples where possible.

Please note that accommodation check-in times vary worldwide. Triple-room configuration is at the discretion of individual hotels.

Private bath and single rooms
In exceptional cases where private bath or single rooms as reserved by us are not available, refunds will be made by the Tour Director or Local Host. Claims made in this respect cannot be accepted after the vacation is complete.

Baggage allowance
Porterage for one suitcase is included in the vacation price. Airport porterage at the beginning and end of the vacation is not included. Due to limited coach capacity, this single bag should have dimensions not exceeding 30"x21"x11" and weight not exceeding 50 lbs. (22kg) or less if your air carrier has stricter weight/dimension limitations. We regret we are unable to accept a second suitcase or any luggage exceeding these limits. We recommend you consult your air carrier as size and weight limitations vary from airline to airline and even according to destination, and are becoming more restrictive. Cosmos, Globus and Globus family of brands is not responsible for additional fees imposed by air carriers. Regulations within most airports require that travelers handle their own luggage through customs.

Carry-on bag should not exceed the dimensions of 12"x11"x6". For safety reasons, wheeled carry-on bags are not suitable as hand luggage on motorcoaches and mini-buses.

No responsibility is accepted for loss of or damage to baggage or any of the vacation participant’s belongings. Baggage insurance is recommended.

Car Rental:
These Terms and Conditions contain a summary of some of the rental conditions. For full, detailed conditions refer to the conditions schedule in the car rental agreement. To rent a car, drivers must be 21 years of age with a valid driver's license. A medical certificate stating that the customer is fit to drive the vehicle they have booked for the duration of the trip is required for drivers over the age of 75. Collision Damage Waiver Fees are not covered for the rental car for your vacation. You may ask them to be covered when picking up your vehicle. Car rental terms and conditions are subject to change but usually do not include gasoline, tolls, ferries, additional insurance, taxes, infant seat charges, or surcharges for additional drivers. Rental days are calculated on a 24-hour basis. Early return of the vehicle does not entitle you to any refund of the unused portion of the rental. Fees associated with rental exceptions and/or late car returns are not covered in the vacation package.

Travel documents
Travel documents are sent to your travel agent approximately two to three weeks prior to departure from your home country, provided full payment has been received. A $15 charge per reservation is required for documents requested in advance.

Not included in the vacation price
International Air Transportation Tax; agricultural tax; any other taxes; security fee; airport taxes and fees; port taxes; passports; visas and vaccinations; tips to your tour or cruise director, tour host, tour driver, local city guides, ships’ crew; gratuities on ferries, trains and cruise ships; laundry; telephone; mini bar; alcohol, beverages and food not on the regular table d’hôte menu (these extra items will be billed to you before leaving the hotel, ship or restaurant); optional excursions; porterage at airports; travel protection; excess baggage fees; all other items of a personal nature.

Refunds
Please note that any request for refunds is subject to the terms and conditions of the brochure and the Web site; no refund can be made for unused services of less than 48 consecutive hours, for unused transportation where group activity tickets are involved, or for voluntary modifications made by the traveler.

Service inquiries after the vacation
If after returning from your vacation, you wish to inquire about any services provided, please ensure that all correspondence relating to those services is received by Cosmos, Globus and Globus family of brands, Traveler Services, Group Voyagers Inc. (see address below), within 60 days of the tour completion date. This will enable Globus to make a timely investigation.

Holidays
During local or national holidays, certain facilities such as museums and restaurants, sightseeing tours and shopping may be limited or not available. Alternatives will be offered whenever possible.

Safety:
Please be aware that during your participation in vacations operated by Cosmos, Globus and Globus family of brands, certain risks and dangers may arise beyond our control including, but not limited to, the hazards of traveling in undeveloped areas; travel by boat, train, automobile, aircraft or other means of transportation; the forces of nature, political unrest, acts of terrorism and accident or illness in remote regions without means of rapid evacuation or medical facilities. Cosmos, Globus and Globus family of brands will not have liability regarding provision of medical care or the adequacy of any care that may be rendered. It is understood that Cosmos, Globus and Globus family of brands will use its best efforts to ensure that adequate measures are taken.

Responsibility:
Group Voyagers Inc. located at 5301 South Federal Circle, Littleton, Colorado 80123, is an independent company (“the Company”) licensed to market and distribute travel products under the Cosmos, Globus and Globus family of brands, and arrange for the vacation services offered in the brochure and on the Web site, including transportation, sightseeing, and accommodations through independent contracts.

The carriers, accommodations, and other suppliers providing services are independent contractors and are not agents, employees, or servants of, or joint ventures with, the Company or its affiliates. All certificates and other travel documents for services issued by the Company are subject to the terms and conditions specified by the supplier, and to the laws of the countries in which the services are supplied.

If, after departure, the services included in the vacation cannot be supplied, or there are changes in an itinerary for reasons beyond the control of the Company, the Company will arrange for the provision of comparable services. Any resulting additional expense will be payable by travelers and any resulting saving will be refunded by the Company to vacation participants.

The Company reserves the right to accept or reject any person as a vacation participant, to expel any participant from the vacation, to make changes in the itinerary whenever the Company deems it necessary for the comfort, convenience, or safety of the participants, and to cancel a vacation at any time.

The vacation participant agrees that neither the Company nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss) or expense occasioned by any act or omission of any supplier providing services, or any insurer or insurance administrator under the Travel Protection Plan, or of any other person.

Any dispute between the vacation participant and the Company directly or indirectly relating to the Terms and Conditions shall be first submitted to mediation at Denver, Colorado before a mediator mutually agreed to by the parties. If mediation is not successful, the dispute must be resolved by binding arbitration under Colorado law before the Judicial Arbiter Group or its successor located at 1601 Blake Street, Denver, Colorado 80202. The prevailing party shall be entitled to an award of costs and reasonable attorney’s fees. Any action to enforce the arbitrator’s decision shall be brought in the state or federal courts in the State of Colorado.

Arbitration against the Company must be commenced within one year following the date of tour completion. Neither the Company nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages.

No person, other than an authorized representative of the Company, by a document in writing, is authorized to vary, add, or waive any term or condition in the brochure or on the Web site, including any term or condition set forth in the preceding provisions.