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Travelmartindia
(TMI) - India's First E-commerce Travel Portal |
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TMI is one of the fastest growing, one-stop travel solutions
company catering to all your travel related needs like
Domestic & International Air Bookings , Hotels Worldwide,
Leisure Packages, Cruises, Foreign Exchange, Visas etc
Originally known as Sound Travels, we have been in the
travel industry for over 23 years .. At the beginning
of the millennium, we transformed ourselves to Travelmartindia.com,
India's first brick and click company, making us the first
Indian IATA travel company to have it's own e-commerce
travel portal.
Today Travelmartindia's business covers 50 airlines, 30,000
hotels worldwide, a national network of 32 franchisee's
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Part of the Gurusahani Group of Companies, Travelmartindia
has a strong and experienced management team. Citibank
is a strategic stakeholder and partner in our company.
We constantly re-invent ourselves to keep up with the
fast changing times and the needs of the discerning client
by adding with new products/services and the use of latest
technological tools.
We provide the best value to our customers by providing
more choice, more control and more savings in their travel
planning.
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Travelmartindia's
Assets |
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Travelmartindia delivers superior customer service and
extensive product offerings though it's 3-pronged approach
- Technology, Process and People.
Travelmartindia Technology Center: We constantly evolve
and develop cutting-edge solutions to offer
cost effective travel solutions. We have developed proprietary
tools such as TMI IntelliGent Visa & Passport Manager,
TMI OneView Customer Management System, TMI Automated
Fare Centre and TMI Tour Optimizer , these tools allows
us easy access to information and booking with only
a few clicks to enable us to make informed travel decisions
for our clients.
Our team comprises of experienced and knowledgeable
staff who understand the nuances of the travel business.
We also have a dedicated team which manages corporate
accounts.
System-driven Processes - To meet our client's needs,
we have simplified our internal processes awhich enable
us to service our customers better, faster and at a
lower cost.
Use of CRM tools enable us to provide seamless, trouble-free
planning and assistance at every customer touch point.
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Travelmartindia
Strength |
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Call Center : enables us to monitor all your bookings
received via voice calls, e-mail etc and respond within
24 hours . This has enabled us to offer optimum satisfaction
to our discerning clients.
National Franchisee Network : Our Franchisee Network
extends to more than 32 major & mini metro cities
within India .The distribution and marketing network
enables us to offer our clients fulfillment throughout
India.
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Travelmartindia
Affiliations |
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International Air Transport Association
Travel Agents Federation of India
Indian Association of Tour Operators
Department of Tourism-Government of India
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Travelmartindia.com Pvt Ltd
4/5, Udyog Mandir No.1, Bhagoji Keer Marg, Mahim,
Mumbai-400 016. India
Tel: +91 (022) 66228108
Contact Person: Jeetu Gursahani
Email: jeetu@travelmartindia.com
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